Spinnaker Support는 고객의 데이터 및 중요 시스템 보안을 위해 탐색, 강화 및 보호를 핵심 개념으로 하는 세븐 포인트 보안 솔루션(Seven-Point Security Solution)을 제공하고 있으며, 이는 당사의 제3자 지원의 표준입니다.
We treat every reported incident with the seriousness it deserves, and we respond to every ticket within minutes. Our global security team actively advises on security concerns and monitors and reports on actionable vulnerabilities.
That’s why, in a recent Satisfaction Survey, 98% of customers who cited security as an issue reported that their security level was the same or improved after moving to Spinnaker Support.
Our Security Philosophy
We deliver a layered, Defense in Depth approach to security.
This means targeting the weakness category (CWE) rather than chasing individual historic threats or CVEs or trying to predict future CVEs. Addressing individual vulnerabilities is counterproductive. Many are active but not yet discovered, and others are still exposed because the patches did not work.
Our proactive approach future proofs the security of your environments.
We use hardening techniques and compensating controls to ensure your systems can pass penetration testing and audits. This comes standard with our third-party support. Using CIS & STIG Benchmarks, we guarantee you a more secure environment.
Spinnaker Support의 세븐 포인트 보안 솔루션
Vulnerabilities and exposures now arise from a variety of external and internal sources, and effective security must address the full technology stack. Download the Security Services Solution Brief.
From Day 1, our team adheres to a Seven-Point Security Solution, shown below, an established framework that combines proven processes, security products, and a staff of industry experts. Using this, our experts resolve issues as they occur and put in place the tools and procedures you need to proactively maintain secure application environments.
- Discover & Harden
- Security Incident Response
- Threat Intelligence
1. 커스텀 리스크 검토
An audit and risk review for your systems, including reports with recommendations on configurations, encryptions, access management, and best practices and guidelines. This feeds into Attack Surface Reduction.
2. 공격에 취약한 부분 감소
We advise on how to properly configure and harden applications, operating systems, servers, databases, and networks.
3. Compliance Audit Support
Consultative services designed to adjust your audit controls in order to be in compliance with attestations such as SOC2, HIPAA, GDPR, and PCI.
4. Vulnerability Support
Submit a ticket at any time for security-related activities and to address vulnerabilities. We use compensating controls (external to application code) to mitigate security risk.
5. 보안 리소스 라이브러리
Includes white papers and solution briefs on a wide range of topics related to security that we can share with any of our customers.
6. Proactive Security Tooling
A portfolio of security products designed to implement the Spinnaker Security Philosophy across a range of Oracle products.
7. Risk Assessment Bulletin
We monitor Oracle CVEs and publish periodic email bulletins for customers. These include CVE descriptions and offer best practice recommendations.
Seven-Point Security vs. Software Publisher Patches
We understand that some enterprises considering third-party support are concerned about the loss of quarterly software patches for critical vulnerabilities and exposures (CVEs). While SAP supplies its customers with most security patches even when not on SAP Support, Oracle does not offer customers access to security tools after they leave its support program.
While code patches do block vulnerabilities, the reality of the software patching process often does not meet its promise.
The Reality of Software Patching
Our Response on Patching
|타이밍||Patches are not timely (can be months or years late).||Virtual patching tools and proactive monitoring provide near-immediate protection.|
|SPECIFICITY||패치는 천편일률적이며 사용자 맞춤화에 문제가 될 수 있습니다.||You should only have to receive the fixes you need.|
|버전||Patches may not be available for older versions and applications.||By addressing issues at the infrastructure level, you protect the entire stack, regardless of app versions.|
|TESTING||패치를 테스트하고 설치하려면 귀중한 시간을 들여야 합니다.||For CVEs, methods such as virtual patching save valuable time by cutting short testing and installation.|
|APPLICATION||많은 조직이 운영상의 제약으로 인해 패치를 적용하지 않거나 정기적으로 적용하지 않습니다.||Organizations must remain vigilant for CVEs and not rely on patches that may not actually solve the issue.|
Spinnaker Support Security Services
Our Seven-Point Security Solution replaces a sole reliance on these patches with a stronger framework that covers a wider range of security issues. Through Security Incident Response, our global security professionals continue to work until the security issue is properly addressed. Spinnaker Support 보안 서비스는 즉각적인 대응, 온디맨드 및 다계층 특징을 가지고 있습니다.다운로드
Proactive Security Tooling
As a part of our Threat Intelligence, Spinnaker Support has partnered with commercial vendors to implement our security philosophy and offer protection to organizations that want or need these additional tools. We are responsible for all installation and training, some of which can take less than a day.
Our current selection of products includes middleware protection (Waratek), database protection (Spinnaker Support Database Defender, see below), and operating system protection (Trend Micro Deep Security). For additional details on, please contact us directly.
Spinnaker Support takes your data and application security seriously
Security is standard to all our operations. This philosophy is embedded in how we support our customers, and we deliver security solutions designed for your unique set of applications and systems. 당사의 자체 운영에 적용하는 것과 동일한 엄격한 표준을 사용하여 보안 및 컴플라이언스 조치에도 투자합니다.
Spinnaker Support는 민감한 회사 정보 관리를 위한 ISO/IEC 27001:2013 인증을 모두 받았으며 품질 관리 원칙을 위한 ISO 9001:2015 인증을 받은 최초의 제3자 지원 제공업체가 되었습니다. Spinnaker Support는 EU-U.S. and Swiss-U.S. Privacy Shield 프레임워크 및 Cyber Essentials 인증을 받았습니다.
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