Spinnaker Support is a leading Salesforce managed service provider that helps organizations maximize their investment in the Sales Cloud environment through a partnership based on know-how, execution, and service. To remain competitive, you need the skills and foresight to effectively administer, streamline, and upgrade this complex platform.

6 Obstacles to Salesforce Success and How to Overcome Them

Once you plunge into the Salesforce ocean, you’ll likely need to add new features, install updates, increase user adoption, integrate systems, and launch new clouds. This interactive guide reveals the obstacles you might face when you dive into Salesforce. We also reveal how you can avoid getting trapped in the Salesforce service void.

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Common Challenges with Sales Cloud – Which Issues Apply to You?

  • Struggling with inefficient processes?
  • Failing to implement workflow improvements?
  • Missing important forecasts?
  • Lacking visibility into satellite offices?
  • Still maintaining sales data in Microsoft Excel?
  • Needing upsell and cross-sell data?

You need expertise to continually improve and manage Salesforce – and there is no reason to do it alone. The Spinnaker Support team assists customers to create, implement, and administer an exceptional Salesforce environment. Start your journey to a better Salesforce experience – talk to our experts today!

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Why Organizations Choose Spinnaker Support for Sales Cloud Managed Services?

  • Provide end-to-end Salesforce solutions
  • Establish consistent sales processes and progression metrics
  • Create insightful reports and dashboards
  • Develop and implement a Customer 360 view
  • Integrate Sales Cloud with Service Cloud, Community Cloud, Field Service Lightning, and CPQ & Billing
  • Enhance quoting and invoicing processes
  • Maintain system changes and apply upgrades
  • Supplement in-house Salesforce resources
  • Connect Salesforce with enterprise systems
field service lightning

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What Sets Spinnaker Support Apart?

For over a decade, we have delivered high return-on-investment support for critical CRM and other enterprise software applications. As a registered Salesforce Partner, Spinnaker Support offers managed managed services that augment your staff and deliver the knowledge and training required to sustain, grow, and expand Salesforce.

Our certified Salesforce administrators, developers, and architects assist organizations to increase the value of their platform investment. Spinnaker Support is also an expert with Oracle, SAP, and JD Edwards, making us the foremost global partner for complex Salesforce/CRM and on-premise system integrations.

  • World-class Salesforce managed services

    We have delivered world-class CRM support, managed services, and consulting for 10+ years.

  • Standard & specialized Salesforce products

    We provide flexible, affordable service options covering five Salesforce products: Service Cloud | Sales Cloud | Experience Cloud | Revenue Cloud | Field Service Lightning.

  • Flexible, affordable service packages

    We are experts in delivering managed services for a wide range of leading software products, both CRM and non-CRM – we help customers best integrate CRM initiatives within their enterprise-wide strategic roadmap.

  • Proven delivery infrastructure

    We have already built a proven global service delivery infrastructure that many Salesforce service providers won’t match for years to come.

Salesforce Managed Services Tailored to Your Needs

Select the Salesforce Managed Services package that conforms to your operational requirements.
  • Admin Assistance 패키지
  • 관리 및 개발 패키지
  • 애자일 팀 공급 패키지

Augment your existing staff with the skills of an experienced administrator and architect – at a predictable rate. This service package provides access to a trusted partner who will tackle routine tasks and help you take advantage of new Salesforce functions and features.

  • Assigned part-time Salesforce Administrator and Salesforce Architect, each with years of experience.
  • Comprehensive service catalog covers everything from routine data loads to issue resolution to new feature implementation.
  • Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
  • Release note monitoring and expert recommendations based on your implemented Salesforce products.
  • Assistance with Salesforce product analysis, AppExchange analysis, data modeling, and more.

Smooth your transition from using Salesforce as a point solution to a strategic platform. Our Manage & Develop solution provides the dedicated resource blend you need to support the growth of your team and build out an integrated solution architecture that scales with your organization.

  • Work with a Salesforce Administrator, a Salesforce Lightning Developer, and a Salesforce Architect to optimize your Salesforce build.
  • Includes all features of Admin Assistance package, plus development-specific tasks, such as Lightning Web Components, Lightning Components, Apex, Advanced Trigger Patterns, and integration orchestration.
  • Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
  • Release note monitoring and expert recommendations based on your implemented Salesforce products.
  • Proactive advisory assistance and best practices from our teams on improving your Salesforce environment.
  • Your assigned Salesforce Architect answers questions and assists with Salesforce product analysis, AppExchange analysis, data modeling, enterprise architecture recommendations, integration pattern creation, solution architecture based on provided use cases, and more.

Work side-by-side with an assigned team that serves as your long-term partner and strategic advisor to address complex/multiple Salesforce instances, high-growth expectations, and increasing demand for innovation across your many lines of business. Your embedded team practices Agile methods and rapid deployment for all your Salesforce needs.

  • Work with an assigned, enterprise-level team [combination of Salesforce Administrator(s), Salesforce Lightning Developer(s), and Salesforce Solution Architect(s)] that quickly understands internal development standards, platform architectural direction, and integrated development environments.
  • Includes all Manage & Develop package services, plus team-based offerings such as continuous feature delivery, development operations setup, lightning migration, complete data migration, and more.
  • Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
  • Release note monitoring and expert recommendations based on your implemented Salesforce products.
  • Proactive advisory assistance and best practices from our teams on improving your Salesforce implementation.
  • Your assigned Salesforce Architect answers questions and assists with Salesforce product analysis, AppExchange analysis, data modeling, enterprise architecture recommendations, integration pattern creation, solution architecture based on provided use cases, and more.

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Four Winning Strategies For Salesforce Project Success

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인포그래픽: What It Takes to Be Successful with Salesforce Projects
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