What Are Managed Services – and How Do They Benefit Your Business?

“Managed services” means outsourcing technical and application functions and processes to third-party company, a Managed Service Provider (MSP).

  • 스피니커 서포트의 접근 방식
  • THE BENEFITS

Serving the full spectrum of database services.

For open source databases, Spinnaker Support offers SpectrumDB technical managed services. With Spectrum Managed Services, your IT team can offload many of its manual and time-consuming operational tasks to a trusted managed services partner (MSP).

Unlike conventional software support, which is triggered by an incident or service ticket, managed services are ongoing, proactively-planned activities. Managed services includes updating, monitoring, and tuning, which are all performed regularly by an external team of ITIL Level 2 and Level 3 engineers.

Spinnaker Support assists organizations like yours by augmenting staff, filling capability gaps, monitoring performance, and improving overall operability. The upside: operational efficiency, reduced downtime, and happier users – all without having to hire and retain additional staff.

Enterprises of all sizes and from all industries commonly contract with MSPs as an affordable way to quickly gain reliable access to technology expertise and 24/7 assistance.

Your number one task is to have your databases operating at peak performance. But with time and budget constraints, you’re also forced to prioritize competing initiatives such as interoperability, scalability, upgrades, readiness, and security.

SpectrumDB managed services resolve the struggle between what you need to do and what you can afford to do by providing the full range of assistance, from 24/7 monitoring to full system management. We help by:

  • 프로세스 최적화 및 운영 효율성 증대
  • 개발중인 문제를 모니터링하고 선제적으로 해결
  • 다른 중요한 작업을 수행할 수 있도록 IT 직원의 여유 확보
  • 신뢰할 수 있는 수수료 구조와 정당한 ROI 제공

스피니커 서포트를 선택해야 하는 이유

포괄적인 토탈 서비스

ITIL-centric services, customized for your databases and operations

필요에 따라 제공

Responsive database managed services provided 24/7/365

글로벌 엔지니어 팀

Level 2 and 3, with average 20+ years’ experience

필요한 경우 에스컬레이션

Ability to bring in expert Level 4 staff for more complex issues

'Lifetime' Assistance

Extending your database performance for as long as you need

Single-Vendor Solution

Consolidate your services and consulting with one trusted partner

READY FOR A PHENOMENAL SERVICE EXPERIENCE?

Request a complimentary consultation to learn more about how we deliver exceptional database managed services, personalized for your enterprise needs.

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