What Is SpectrumAMS – and How Does It Benefit Your Business?

“Application managed services” is the outsourcing of the management and development of your enterprise applications to a third-party company or Managed Service Provider (MSP).

  • 스피니커 서포트의 접근 방식
  • SERVICE EXAMPLES

Whether you run the most popular Salesforce clouds, JD Edwards, or Oracle on-premise CRM and ERP software, SpectrumAMS will help get the most out of your current applications. From the start, we work closely with you to understand your installations, customizations, and business processes. Then, through continuous maintenance and Agile methods, we optimize the efficiency of your applications over time.

Our engineers, developers, and analysts augment or stand in for your staff, whenever and wherever your team needs the help – or just a well-deserved break. Common services include performance monitoring, user administration, application development, report creation, and minor enhancements to components, parameters, and configurations.

Customers engage Spinnaker Support for its unmatched depth of application expertise and flexible, consultative approach. They benefit from improved application performance, enhanced productivity, reduced support tickets, and increased user adoption and satisfaction.

Experience peace of mind with SpectrumAMS.

Spinnaker Support offers varying levels of remotely delivered application managed services to help your products and systems run at peak performance. Our fair and transparent pricing is always established after a thorough needs assessment and discovery process.

  • Custom Application Development
  • Issue Triage & Advisory
  • Performance Management & Tuning
  • 제3자 제품과의 통합
  • 배포 작업 수행
  • Application Log Tracking
  • Proactive Health Checks
  • Application Configuration
  • User Administration
  • Process Optimization
  • 변화 관리
  • User Training

스피니커 서포트를 선택해야 하는 이유

포괄적인 토탈 서비스

애플리케이션 및 운영에 맞게 사용자 지정된 ITIL 중심 서비스

필요에 따라 제공

연중무휴 24시간 제공되는 반응형 Managed Services

글로벌 엔지니어 팀

Level 2 and 3, with average 20+ years’ experience

필요한 경우 에스컬레이션

Ability to bring in expert Level 4 staff for more complex issues

'Lifetime' Assistance

Extending your product performance for as long as you need

Single-Vendor Solution

Consolidate your services, support, and consulting with one trusted partner

Ready for a Phenomenal Service Experience?

Request a complimentary consultation to learn more about how we deliver exceptional application managed services, personalized for your enterprise needs.

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